May 16, 2012
Lan K.,
Pompton Lakes*, NJ
"The 2 men who painted the house were very efficient,very neat and very pleasant. We are very happy with the job they did."
Customer Experience Rating:
5
May 16, 2012
John M.,
St. Paul*, MN
"Flexibility to start the job based on weather."
Customer Experience Rating:
5
May 16, 2012
Leone M.,
Kelowna, BC
"They seemed to me to have a little trouble attaching the new hinges and handles. This may have made the project a day or two longer to finish! However, the finished work looks fabulous and I'm very pleased with the overall results. The communications were fairly good as well!"
Customer Experience Rating:
4
May 16, 2012
Carolyn C.,
Fletcher*, NC
"Work was completed in a professional and competent manner. Communicated with us to make sure they understood exactly what we needed done."
Customer Experience Rating:
5
May 16, 2012
Louis S.,
Aurora*, CO
"Nobody is perfect. On the final day (Day 2), I indicated areas that needed touch-up. The workers did comply. However, as I continue painting the trim (as agreed), I have noticed areas where additional paint will be ncecessary. Initially I was told that I would see, at first hand, how professional painters tape areas for clean, smooth edging and corners (using tape and silicon). This was not done. After the work was done, I was told that not everyone does this. Oh, well. Also, before the project was started, I was assured that the painters would remove the light switch covers, not just paint around them. Again, this was not done. Additionally, the patch work under the window by my front door is rather obvious. I will need to redo it.
I appreciated the celerity of the project, but I feel that the workmanship was somewhat overstated. "
Customer Experience Rating:
4