• CertaPro Complaints


    If you’re happy with our work, please tell your friends. If not, please feel free to submit any CertaPro complaints in the form below.

    At CertaPro Painters, our mission is to deliver Certainty – the certainty of a job well done, without any CertaPro Complaints. However, we realize sometimes issues do arise and that’s why we have a system in place to minimize CertaPro complaints. If you have CertaPro Painters complaints or issues with any of the services you receive from us, please don’t hesitate to contact us directly. If you feel like you are not getting an exceptional experience from one of our CertaPro Painters franchises or would like to share any CertaPro Painters complaints, we encourage you to fill out the form below or contact our customer service center at 1-800-462-3782.

    When it comes to CertaPro complaints, we want our customers to know that we value their input and will always do our best to resolve any CertaPro complaints they might have.

    Recently Resolved CertaPro Painters Complaints

    CertaPro Painters Response to CertaPro Complaints 01B:

    Hello Greg,

    Thanks for submitting these CertaPro complaints on our website. I am writing to confirm that we have reached out to the local franchise regarding your CertaPro complaints on the past work under warranty and arranged for the touch up project to be completed this weekend. Here at CertaPro, we take customer complaints very seriously and we appreciate you bringing this to our attention. I will follow up with you personally next week to ensure that your CertaPro complaints have been resolved and you are please with the touch up work.

    CertaPro Painters Complaints 01B:

    I am writing to follow up on the CertaPro Painters complaints I voiced on the work that was done on my home in spring. My CertaPro complaints involve the warranty on the paint and the work itself as some of the trim around my front door is peeling. I’ve called my local shop to have this addressed under the warranty, but I haven’t heard back, so I wanted to share these CertaPro complaints with corporate. Please reach me at the number I provided to let me know when I can expect a crew to return and repair the peeling. Thanks.

    -Greg H.

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