• Painting Customer Reviews

    Read our real-time customer testimonials about CertaPro Painters

    As part of our Certainty Service SystemTM we make sure we call back every customer we painted for. Using our trusted Quality Callback ProgramTM an outside firm reaches out to our past customers to measure our quality and survey our customers.

    Our customers are asked two simple questions: On a scale of 0 (very unlikely) to 10 (very likely) how likely is it you would recommend us to a friend or family member? and why?

    Below you will find what our customers have said about their experience with CertaPro Painters.®

    If you have had a project completed by CertaPro and you have not received either an email or phone call request for information you can email us at customersforlife@certapro.com.


     
  • May 27, 2016
    Dave M., Naperville*, IL
    "Very professional from the beginning, with the sales rep to the people that got right back to me with answers to my questions, to the guys that actually did the work. "
    Customer Experience:
    May 27, 2016
    Scott and Marcia P., Naperville*, IL
    "Sal and his team did a wonderful job!"
    Customer Experience:
    May 25, 2016
    Rod G., Long Beach*, CA
    "I think I paid for what I got. "
    Customer Experience:
    May 25, 2016
    Kristen N., Medfield*, MA
    "the team was great. they were on time and were very respectful of our home and yard."
    Customer Experience:
    May 24, 2016
    Gail and Jim C., Naples*, FL
    "excellent it was a very personable pleasant experience. very professional. so glad I picked certa pro."
    Customer Experience:
    May 24, 2016
    Regina T., Needham, MA
    "Excellent work! We are very happy with the results. The painters were very professional and dedicated. We would use CertaPro again."
    Customer Experience:
    May 24, 2016
    Kevin O., Washington*, DC
    "The staff was very professional and did an excellent job in a timely manner. I was very pleased. "
    Customer Experience:
    May 21, 2016
    Sara & Henry C., Lake Mary*, FL
    "The painters were very professional and did an excellent job painting our house. They were courteous on a daily basis, kept us informed on what was going on and what was left to do. I would recommend them to anyone else looking to paint inside and outside of their homes."
    Customer Experience:
    May 19, 2016
    Mike C., Lisle, IL
    "The crew did a good job and everybody showed up as planned. There were no surprises and the price was reasonable. "
    Customer Experience:
    May 19, 2016
    Shaun & Margaret F., Naperville, IL
    "They did a great job and we're very happy with the outcome. "
    Customer Experience:
    May 19, 2016
    Jim & Janet P., Darien, IL
    "Professional the personable"
    Customer Experience:
    May 19, 2016
    Paul & Linda C., Aurora*, ONT
    "Very good experience, on time, excellent work from the painter they sent our way."
    Customer Experience:
    May 19, 2016
    Peggy L., Naperville, IL
    "I like the result but I'm not sure that every steps were respected. The sanding part was nearly inexistant for example. I've decided to go with a painting company to have a professional work but I think I could to the same. Plus the workers told me that they will come 1 or 2 days after to put back everything in place, never heard of them since. "
    Customer Experience:
    May 18, 2016
    Shenghua T., Naperville*, IL
    "The paint layers look thin. "
    Customer Experience:
    May 18, 2016
    James M., Lisle, IL
    "They did exactly what they said they were going to do. "
    Customer Experience:
    May 17, 2016
    Nancy C., Naperville, IL
    "Sal and his brother were wonderful. Efficient, timely and neat."
    Customer Experience:
    May 17, 2016
    Greg M., Waban*, MA
    "Everything was fantastic, great customer service. "
    Customer Experience:
    May 17, 2016
    Scott C., Washington, DC
    "A little expensive but they did nice work. "
    Customer Experience:
    May 17, 2016
    Fred & Donna N., Naperville, IL
    "They were very good, I just need them to come back and do some touch ups. "
    Customer Experience:
    May 17, 2016
    Maritta & Michael O., Lake Mary*, FL
    "Jay P was the supervisor, he very professional and took care of everything. His workers were very nice, it was a good crew. I would recommend them in a heartbeat."
    Customer Experience:
    May 16, 2016
    Nancy I., Downers Grove, IL
    "They rushed alittle bit because of the weather issues, and we had bubbling of the paint but they went back and fixed it all up and it ended up perfect."
    Customer Experience:
    May 14, 2016
    Greg & Nancy M., Downers Grove, IL
    "We have used CertaPro twice now and both times we have been very pleased with the service. On the exterior this time, when weather was a problem, we were contacted by phone concerning when the work would get done repeatedly. It was great to be contacted to keep us informed."
    Customer Experience:
    May 14, 2016
    Shanthala B., West Newton*, MA
    "We had an amazing experience with the CertaPro Painters. The gentlemen who did our exterior a couple of years back as well as Mr. Pedro who did our family room just a day back did an awesome job. Thanks."
    Customer Experience:
    May 12, 2016
    Diane R., Downers Grove*, IL
    "It's really MCW to have found competent reliable painters."
    Customer Experience:
    May 12, 2016
    Dick K., Naples*, FL
    "The person I dealt with in receiving an estimate was also my contact throughout the job. I felt he was very trustworthy and reliable. That's one of the reasons I chose CertaPro."
    Customer Experience:
    May 12, 2016
    Kathleen B., Fort Myers, FL
    "Our painter was professional , neat , friendly and efficient. "
    Customer Experience:
    May 11, 2016
    Matt S., Downers Grove*, IL
    "Excellent service overall and quality work. I would work with them again."
    Customer Experience:
    May 11, 2016
    Brian & Tammy M., Naperville, IL
    "No comments Nice job Happy with the outcome "
    Customer Experience:
    May 11, 2016
    Mary K., Naperville, IL
    "The only thing I recommend is that the painters do a final walk around. "
    Customer Experience:
    May 10, 2016
    Pat L., El Paso*, TX
    "We did have to push them a little. They said they were almost done when we still needed some touch ups. They had no problem doing those touch ups. They said it would take 2 days but it took a week because we only had one painter for 3 days. It could have been done more professionally. The finished job was really good and I would recommend them. "
    Customer Experience:
    May 10, 2016
    John H., Naperville, IL
    "This is the second time we used Certa Pro Painters. We appreciated the punctuality and precision of the work. The entire job (living room, dining room, kitchen, stairway and two hallways) took a day and a half of no-nonsense painting! The crew was neat and courteous and willing to help. The process was nearly effortless on our part. We will definitely do business again."
    Customer Experience:
    May 10, 2016
    Trevor B., Lake Mary*, FL
    "The management was very professional and helpful, the work took a long time to get it done, but once it was done it was very good. "
    Customer Experience:
    May 10, 2016
    Craig A., Middleburg Heights/, OH
    "Bob Sauer, owner of CertaPro, quoted a two-day project. On the first day, Joe, Bobby and a team of 3 others arrived and worked so efficiently, the job was done in one day. They were neat, polite and they worked without stop, all day, except for lunch and a short break. They went beyond what was required and did an exceptional paint job."
    Customer Experience:
    May 09, 2016
    Fred B., Troy*, MI
    "I was very pleased with the work and communication. It was a good experience. "
    Customer Experience:
    May 06, 2016
    Gordon C., Long Beach*, CA
    "Very professional and thorough."
    Customer Experience:
    May 06, 2016
    Jaime A., Washington, DC
    "The one thing was that we were told our foreman would be onsite for the final walk through, but he was over the phone with another worker talking. It wasn't as personal. "
    Customer Experience:
    May 05, 2016
    Sal/Charlene P., Levittown, NY
    "Our experience was very pleasant very efficient and were very happy with the outcome. The team was very professional and respectful. Very happy customer."
    Customer Experience:
    May 05, 2016
    Margarita G., El Paso*, TX
    "They did a very good job. Very professional and courteous. "
    Customer Experience:
    May 04, 2016
    Bill W., Woodridge*, IL
    "Be here when they were supposed to be. "
    Customer Experience:
    May 04, 2016
    John K., Middleburg Heights/, OH
    "I think that the biggest thing is that they need to show up on time. This was the first day and they showed up late. Even though I got a call saying they were going to show up at 10AM, they didn't show up until 11:30AM. Punctuality is a very important thing to me. It's not really they're fault, they could have had something actually come up and not be able to make it. They would correct all their mistakes, and they really went out of their way to make us happy. "
    Customer Experience:
    May 04, 2016
    Larry P., Downers Grove, IL
    "We have used their services in the past and are again, pleasantly satisfied with the results. We will use them in the future when needed."
    Customer Experience:
    May 03, 2016
    Dan F., Canton*, MA
    "Overall it was wonderful. Steve was great to work with. I would recommend them to anyone. "
    Customer Experience:
    May 02, 2016
    Carol and Dan C., Bonita Springs*, FL
    "I think they did an excellent job. Really quick, I think maybe more paint samples. I was going back and forth with them, I hated to delay them. I really don't have a complaint at all, I've had people in my neighborhood ask. I've given cards and have asked for more cards to give out. They were very conscientious of my things and I liked that. My next door neighbor is almost ready to sign with them. Another neighbor asked for their card this morning, and one down the street is either already calling or is going to call. My house turned out beautifully. I hope they took a picture so they could use it."
    Customer Experience:
    May 02, 2016
    Tom W., Thousand Oaks*, CA
    "Very positive and accommodating."
    Customer Experience:
    May 02, 2016
    Bob L., Naperville, IL
    "The painter was polite and hardworking, he did a good cleaning up after himself. "
    Customer Experience:
    May 02, 2016
    Charles H., Longwood*, FL
    "You had a good worker/supervisor on the job and that helped but there probably needs to be more training of his associates in regard to cleanliness and attention to detail, as well as sensitivity to the client who may be around and aware of the painters give and take between each other...sometimes a bit negative. A more professional persona?"
    Customer Experience:
    Apr 30, 2016
    Harry and Katy B., Fort Myers*, FL
    "I thought they were professional. They got it done, and did not leave a mess."
    Customer Experience:
    Apr 29, 2016
    Roland H., Lisle, IL
    "They did a great job and were very accommodating. "
    Customer Experience:
    Apr 28, 2016
    William M., Naples*, FL
    "They did it promptly and a reasonable estimate. The work was good. "
    Customer Experience:
    Apr 28, 2016
    Frank P., Northridge*, CA
    "The paint crew did an excellent job in a very timely manner. Special thanks to Leonard Martinez for guiding me thru the process with such great results. I will be getting back to Leonard in the future for all of our future painting needs"
    Customer Experience:
    Apr 27, 2016
    Fred and Ellen F., Chestnut Hill, MA
    "Very good work, courteous professional painter"
    Customer Experience:
    Apr 27, 2016
    Daniel S., Needham, MA
    "We were very pleased with CertaPro’s paint job. The house has never looked better. The job required applications of stain and paint in different places and a small amount of carpentry. The crew was courteous, professional and hardworking. They touched bases with us on a daily basis so we knew what to expect. When a light rain caused a little buckling in the freshly applied stain on the rear deck, they unhesitatingly and summarily fixed the problem. We would without reservation recommend CertaPro to a friend or family member. "
    Customer Experience:
    Apr 26, 2016
    Russ U., El Paso*, TX
    "Excellent crew. Very respectful, paid attention to details, arrived promptly and many days stayed late to finish the days work. Always cleaned up the property daily."
    Customer Experience:
    Apr 26, 2016
    Carole F., Needham*, MA
    "It was a great experience. The workers were neat and very professional"
    Customer Experience:
    Apr 25, 2016
    Elizabeth C., Bethpage*, NY
    "very neat and speedy"
    Customer Experience:
    Apr 23, 2016
    Ron C., Downers Grove, IL
    "the prep work done was minimal.. in come areas more scraping and some sanding was needed.. they applied the stain ok but were short on prep work , also used stain on all when contract called for paint on some surfaces.."
    Customer Experience:
    Apr 22, 2016
    George M., Oviedo*, FL
    "The tenant is very happy and they were very professional "
    Customer Experience:
    Apr 22, 2016
    Kinte I., Washington*, DC
    "Sam rocks! Great job and great pricing. Greatest disappointment is that I have no more work for him. "
    Customer Experience:
    Apr 22, 2016
    George Z., Naples*, FL
    "we were very satisfied with the entire process from the estimate to the completed job. the crew that painted was very professional. the follow up by the supervisor was also very good. have already recommended them to neighbors."
    Customer Experience:
    Apr 21, 2016
    John Q., East Meadow, NY
    "Bob Rogers was extremely knowledgable and personable. No nonsense guy. Promised me quick neat clean work and delivered. The crew were polite and respectful of my home. Will definitely recommend. "
    Customer Experience:
    Apr 20, 2016
    Dr. F., Carson*, CA
    "Mr.Rob and his staff(Jimmy and Scott) did a par excellence paint job on my parent's house, CertaPro was bonded, license,and insured.The price was affordable and their professionalism was at the highest level. they were on time during the project and the task was completed on time. I would recommend Certapro to all my associates.Job well done. Dr.C.F., Carson "
    Customer Experience:
    Apr 20, 2016
    Martha B., Westwood*, MA
    "Allen and his friend, did a good job. They did it quickly. Its all good. "
    Customer Experience:
    Apr 19, 2016
    Kathleen H., Geneva*, FL
    "The crew was amazing, professional and completed our interior painting in one day. "
    Customer Experience:
    Apr 18, 2016
    Joan and Ernie A., Estero*, FL
    "The bathroom wasn't perfect, there was some spots missing. "
    Customer Experience:
    Apr 18, 2016
    Richard B., El Paso*, TX
    "They did a very good job. "
    Customer Experience:
    Apr 18, 2016
    Jerry H., Westbury*, NY
    "Bob Rogers was very thorough and professional and exuded a level of confidence and trustworthiness when he came by to inspect the house. He listened intently to what we wanted to have done. The estimate was detailed room by room. He also was correct on the number of days it would take to do the job and his schedule was accommodating."
    Customer Experience:
    Apr 18, 2016
    Orlando H., Naples*, FL
    "You guys do good work. Keep it up!! ??"
    Customer Experience:
    Apr 16, 2016
    Gabriele B., El Paso*, TX
    "They were a really great team, they completed the were on time and they really helped me with my colors!"
    Customer Experience:
    Apr 16, 2016
    Wayne G., Oviedo*, FL
    "I put pictures of the finished job on Facebook with saying CertaPro did a great job, I was very happy. "
    Customer Experience:
    Apr 16, 2016
    Wray L., Sanford*, FL
    "Very impressed with Certa Pro from start to finish. I will definitely recommend to friends and family."
    Customer Experience:
    Apr 15, 2016
    Robert L., Hicksville*, NY
    "Very helpful and professional "
    Customer Experience:
    Apr 14, 2016
    Shishir P., Levittown, NY
    "good experience, hope to get better service if issues crop up."
    Customer Experience:
    Apr 12, 2016
    Cindy H., Naperville, IL
    "Everything went well. They were done when said they would be. They were respectful to our space."
    Customer Experience:
    Apr 12, 2016
    Richard V., El Paso*, TX
    "Thorough, fast, professional service. Beautiful work in matching paint colors. They aim for perfection and deliver the same."
    Customer Experience:
    Apr 11, 2016
    Clyde S., Estero*, FL
    "Very efficient. they started with (5) painters and got a lot accomplished each day. Their people were extremely polite and pleasant to work with. Clyde Stewart "
    Customer Experience:
    Apr 10, 2016
    Joy Ryman S., Estero*, FL
    "Couldn't be better. Second time I have used CertaPro and Dennis Blakely. Very attentive and they do a wonderful job! "
    Customer Experience:
    Apr 08, 2016
    Gary G., Longwood*, FL
    "There was couple spots of paint that weren't cleaned up. The supervisor was great, he was there everyday. "
    Customer Experience:
    Apr 08, 2016
    Carmen and Paula P., Naples*, FL
    "It was everything that we wanted and they were quick to get it done. "
    Customer Experience:
    Apr 08, 2016
    Paul G., Estero*, FL
    "They were quick and good. They are easy to work with. "
    Customer Experience:
    Apr 06, 2016
    Lloyd S., El Paso*, TX
    "The work was done well."
    Customer Experience:
    Apr 06, 2016
    Chau and Scott P., Naples*, FL
    "They did a good job."
    Customer Experience:
    Apr 06, 2016
    Linda B., Watertown*, MA
    "The guys were very very nice. Very helpful, professional and very nice to work with."
    Customer Experience:
    Apr 05, 2016
    Shannon & Steve S., Naperville, IL
    "Everything went very well. We are happy with the results. "
    Customer Experience:
    Apr 05, 2016
    Larry & Mary W., Needham*, MA
    "Great dealing with them,prompt, courtesy.. Great job. Very accommodating with a cat in the house."
    Customer Experience:
    Apr 04, 2016
    Peggy H., Maitland*, FL
    "Professional, quality job. Just as promised."
    Customer Experience:
    Apr 03, 2016
    Joyce O., Altamonte Springs*, FL
    "Great job. I will definitely call you for future work."
    Customer Experience:
    Apr 03, 2016
    Chris & Katie G., Needham*, MA
    "great service, great communication, great job all around"
    Customer Experience:
    Apr 02, 2016
    Harvir K., Middleburg Heights/, OH
    "From Bob who came in to give quote to Joe came to do work were great. So professional..I am impressed"
    Customer Experience:
    Apr 01, 2016
    Caryn W., Mansfield*, MA
    "Great job"
    Customer Experience:
    Apr 01, 2016
    Diane T., El Paso*, TX
    "It was very painless, very nice. They were on time, and very clean. Did not have a problem at all. Very professional."
    Customer Experience:
    Apr 01, 2016
    Jaime T., El Paso*, TX
    "The painting was done really well. I had to push to have the ceiling done but it was eventually completed and it was a job well done. However the clean up was not as efficient and I had to do some of it myself."
    Customer Experience:
    Apr 01, 2016
    Jennifer H., Bonita Springs, FL
    "They did a nice job."
    Customer Experience:
    Mar 31, 2016
    At the end of the job, Mr. Gage filled out a customer comment card and indicated a score of 5 out of 5 on the form with comments that we would love to work with us again and has since done another job on the exterior. Kamal H., Dedham, MA
    "Hire professional painters not amateurs. "
    >> Certapro Response:
    At the end of the job, Mr. Gage filled out a customer comment card and indicated a score of 5 out of 5 on the form with comments that we would love to work with us again and has since done another job on the exterior.
    Customer Experience:
    Mar 29, 2016
    Josephine W., Oviedo*, FL
    "They did an excellent job painting and I appreciate the fact that when we ran into a gltich they were willing to talk about it. I thought it was great customer service. "
    Customer Experience:
    Mar 29, 2016
    Tom R., Parma Heights*, OH
    "I could not be more impressed or thankful. From my first contact with Bob to,the communication, talent, skill and professionalism of,the two painters - the work and experience was easy and the best. "
    Customer Experience:
    Mar 25, 2016
    Dennis T., Middleburg Heights/, OH
    "Order the correct color, paint the correct color the first time, do touch ups with the correct color and complete the cleanup i.e. Remove all the blue tape. "
    Customer Experience:
    Mar 24, 2016
    Patty P., Maitland, FL
    "Brabie Coleman and her team did a wonderful job. She was always on top and her team were all professionals. I have already started referring them. If I ever need another paint job I will definitely give her a call. David and Patty Perez"
    Customer Experience:
    Mar 24, 2016
    Athina B., Naples*, FL
    "Dennis and Jose were wonderful to work with on my project!"
    Customer Experience:
    Mar 17, 2016
    Cynthia B., NORTH RIDGEVILLE, OH
    "It's surprising when you come across a company that really does focus on customer satisfaction. My entire experience was great, from meeting with Robert to get the quote to going through the actual painting experience. Joe and Bobbie did a great job and made sure I was happy with their work during the while time they were here."
    Customer Experience:
    Mar 15, 2016
    Lilly G., Bonita Springs*, FL
    "They were great. "
    Customer Experience:

    If you have had a project completed by CertaPro and you have not received either an email or phone call request for information you can call 1-866-213-8291 to give your review to a customer service representative.

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Professional House Painting

CertaPro Painters® is your home painting expert

We are professional painting contractors with an outstanding customer satisfaction and referral rating. That means our future is on display every day — in how we paint every type of house and building: interior, exterior, residential, commercial, office, and condominium.

Call 1-800-689-7271 for a FREE in-home house painting estimate.