• Painting Customer Reviews

    Read our real-time customer testimonials about CertaPro Painters

    As part of our Certainty Service SystemTM we make sure we call back every customer we painted for. Using our trusted Quality Callback ProgramTM an outside firm reaches out to our past customers to measure our quality and survey our customers.

    Our customers are asked two simple questions: On a scale of 0 (very unlikely) to 10 (very likely) how likely is it you would recommend us to a friend or family member? and why?

    Below you will find what our customers have said about their experience with CertaPro Painters.®

    If you have had a project completed by CertaPro and you have not received either an email or phone call request for information you can email us at customersforlife@certapro.com.


     
  • Apr 25, 2015
    Gary A., Justin, TX
    "It was very good. Quick, neat and professional"
    Customer Experience:
    Apr 25, 2015
    Nancy M., Friendswood*, TX
    "CertaPro was very professional and out going in their service. They did an excellent job and the end result was a job worth every penny. I will highly recommend them to any one needing any painting done in theirs home."
    Customer Experience:
    Apr 25, 2015
    Stacy L., Mount Wolf, PA
    "Jamie did great work and very happy with the work. Brent and pam were very helpful and responded to all my questions or concerns jenn was slso very nice and helpfull"
    Customer Experience:
    Apr 25, 2015
    Betsy C., Hampton*, VA
    "I really appreciated the care the guys took to protect my shrubs and decking while they were painting. Scheduling the work was difficult due to the weather, but the office and the foreman did a great job keeping me informed and working through it. The end result looks great!"
    Customer Experience:
    Apr 25, 2015
    Clifton H., Williamsburg*, VA
    "It was great your crew leader, Lamond was great and all of his crew were very polite and professional. The work was done during the schedule promised and for a price that we thought was fair. "
    Customer Experience:
    Apr 25, 2015
    Jessica and Corey S., Standish*, ME
    "Awesome guys are very good"
    Customer Experience:
    Apr 25, 2015
    Erin B., Cresskill*, NJ
    "Very courteous. "
    Customer Experience:
    Apr 25, 2015
    Helene O., Regina, SASK
    "less expensive"
    Customer Experience:
    Apr 25, 2015
    Scott M., Carmel*, IN
    "Just help the paint crew pay attention to detail."
    Customer Experience:
    Apr 25, 2015
    Scott M., Carmel*, IN
    "Just help the paint crew pay attention to detail."
    Customer Experience:
    Apr 25, 2015
    Cindy C., Chandler*, AZ
    "The entire CertaPro staff, was outstanding! They truly define, what "excellent customer service", accountability, and "doing what they say they are going to do", is all about! We will be recommending them to anyone and everyone we know. Thank you. Respectfully, Kip & Cindi Carroll"
    Customer Experience:
    Apr 25, 2015
    Dave C., Greensboro*, NC
    "Your painters should refrain from dumping the scale debris, and cleaning and dumping the brush cleaning residue in the garden. "
    Customer Experience:
    Apr 25, 2015
    Richard B., Albuquerque*, NM
    "The 2 man team did an amazing job over the course of 2 and a half days. They were observant of plant life and worked quickly and efficiently. They were both friendly and respectful. There was, however, an issue with the window area on the back side of the house where security bars were attached. They did an ineffective and messy job attempting to paint by hand behind the bars. Being in a wheelchair, I am going to have to hire someone to come and redo that area. Because of this one thing, A- overall instead of A+."
    Customer Experience:
    Apr 25, 2015
    Linda A., Schererville*, IN
    "I am extremely satisfied with the service that I received from the TEAM that performed the painting services in my home. They were respectful, courteous and very professional."
    Customer Experience:
    Apr 25, 2015
    Peggy W., Sterling*, VA
    "Very professional and polite. Work looks great. We are very pleased. "
    Customer Experience:
    Apr 25, 2015
    Peggy W., Sterling*, VA
    "Very professional and polite. Work looks great. We are very pleased. "
    Customer Experience:
    Apr 25, 2015
    Lisa R., Austin*, TX
    "Great experience. Felt confident in services. Final bill was what was initially quoted. Trustworthy. "
    Customer Experience:
    Apr 25, 2015
    Linda W., Buford*, GA
    "The prepping and painting was great. I wish Byron had been a bit easier to reach. I kept leaving messages and no one would get back to me to schedule the work. I found out later that he had been at a conference. That's fine. If he had changed the voicemail greeting to reflect that, I would have waited in until he got back. "
    Customer Experience:
    Apr 25, 2015
    Marilynn D., Elkridge, MD
    "Percy is the best"
    Customer Experience:
    Apr 25, 2015
    Mike B., Aurora*, CO
    "We were impressed with the dedication to excellence shown by Matthew when he estimated the job, and Manny, Brian, and all the workers who painted our home. Their work was superb and we could not be more pleased."
    Customer Experience:
    Apr 25, 2015
    Franco G., Apollo Beach*, FL
    "Thank you for the good work you all did."
    Customer Experience:
    Apr 25, 2015
    Dana M., Newnan*, GA
    "They were very detailed, professional, and conscientious. Fabulous job and they worked so efficiently. "
    Customer Experience:
    Apr 25, 2015
    Cheryl G., Hollywood*, SC
    "The experience from meeting Doug and signing the contract until completion of the job was wonderful. Joe and Reuben were very professional, and hard working. I couldn't be more pleased with the results. I'm getting my home ready to sell, and I know their work will add curb appeal and additional dollars to the selling price. "
    Customer Experience:
    Apr 25, 2015
    Marcia B., Bow, NH
    "Very nice experience--we used CertaPro this time because of the quality work they did in our home two years ago. We have already recommended them to family and friends looking to paint because of out positive experience."
    Customer Experience:
    Apr 25, 2015
    David C., Sugar Land, TX
    "We were very impressed with the crew. They were polite, hard working, and professional. They did a fantastic job. They cared about their work and made sure we were satisfied before leaving the job site. They went beyond what we expected to be done. "
    Customer Experience:
    Apr 25, 2015
    Curtiss P., Athens*, GA
    "Great work! Thanks! "
    Customer Experience:
    Apr 25, 2015
    Joan S., Hilton Head Island*, SC
    "The painters were always cheerful, respectful, and attentive to us. They listened!"
    Customer Experience:
    Apr 25, 2015
    Wayne M., Georgetown*, TX
    "Everything was to my satisfaction."
    Customer Experience:
    Apr 25, 2015
    Leslie B., Nashua, NH
    "Honestly, it was amazing from Quote to completion of the job. The ease of your site is great, being able to set a time convenient for ME. Having the quote while the salesman, Kevin, was here, along with Insurance info and CertaPro guidelines was impressive. The painter, Dave, called the day before to confirm, arrived on time, very personable and did an amazing job. Where have YOU been all my life! GREAT EXPERIENCE!"
    Customer Experience:
    Apr 25, 2015
    Leslie B., Nashua, NH
    "Honestly, it was amazing from Quote to completion of the job. The ease of your site is great, being able to set a time convenient for ME. Having the quote while the salesman, Kevin, was here, along with Insurance info and CertaPro guidelines was impressive. The painter, Dave, called the day before to confirm, arrived on time, very personable and did an amazing job. Where have YOU been all my life! GREAT EXPERIENCE!"
    Customer Experience:
    Apr 25, 2015
    Mike & Susan R., Draper*, UT
    "The crew was clean, efficient, and friendly. All of the pre-work by Tyler and Lori was great."
    Customer Experience:
    Apr 25, 2015
    Christine R., Herndon*, VA
    "Very professional and timely "
    Customer Experience:
    Apr 25, 2015
    Christine R., Herndon*, VA
    "Very professional and timely "
    Customer Experience:
    Apr 25, 2015
    Gayle M., Nicholasville*, KY
    "I was very pleased with their work. They were on time did a great job and very friendly. They were very professional and cleaned up when they were through. I do plan to use them again. Loved working with Tim and Ian"
    Customer Experience:
    Apr 25, 2015
    Art H., Lakewood*, CO
    "Amazing experience. Normally we have to work hard at getting the providers to be concerned about our environment and belongings as they do their work. Santana was excellent at directing his crew and when we asked for a couple of touch ups he was very responsive. Also they got the job done in one day which we again appreciated."
    Customer Experience:
    Apr 25, 2015
    Tom S., Seattle*, WA
    "I was prepared for a very disruptive and intrusive experience and was VERY pleasantly surprised how accommodating and respectful everyone was. I will highly recommend CertaPro Painters! "
    Customer Experience:
    Apr 25, 2015
    Tom S., Seattle*, WA
    "I was prepared for a very disruptive and intrusive experience and was VERY pleasantly surprised how accommodating and respectful everyone was. I will highly recommend CertaPro Painters! "
    Customer Experience:
    Apr 25, 2015
    Ken W., Midlothian*, VA
    "Very polite workers and they did a professional job. Our deck and fence look great."
    Customer Experience:
    Apr 25, 2015
    Margaret C., Colorado Springs*, CO
    "We were very impressed and pleased with the work. The crew arrived on time, worked professionally, cleaned up immaculately, and we loved the job they did. We would happily recommend CertaPro to anyone."
    Customer Experience:
    Apr 25, 2015
    Margaret C., Colorado Springs*, CO
    "We were very impressed and pleased with the work. The crew arrived on time, worked professionally, cleaned up immaculately, and we loved the job they did. We would happily recommend CertaPro to anyone."
    Customer Experience:
    Apr 25, 2015
    Peg J., Vineland*, NJ
    "effecient professional"
    Customer Experience:
    Apr 25, 2015
    David N., Dayton, NJ
    "Despite one of the painters sustaining an injury on the job and a bit of communication difficulty, we found everyone to be very professional, polite,and hard working. They completed the work on time and cleaned everything up very well. Next week they are doing our large deck and pergola,and built in benches. We would recommend them highly."
    Customer Experience:
    Apr 25, 2015
    Keith K., Mason, OH
    "The Pressure washer guy left after 30 minutes the first day. No way he performed the job. I had the Manager , Matt meet me the next day. He agreed and had them start over. Once Matt got involved, the work progressed quickly and efficiently."
    Customer Experience:
    Apr 25, 2015
    Keith K., Mason, OH
    "The Pressure washer guy left after 30 minutes the first day. No way he performed the job. I had the Manager , Matt meet me the next day. He agreed and had them start over. Once Matt got involved, the work progressed quickly and efficiently."
    Customer Experience:
    Apr 25, 2015
    Tom V., Centerville*, MA
    "great job --very well done"
    Customer Experience:
    Apr 25, 2015
    Eva B., Green Bay*, WI
    "I couldn't of been more pleased with the crew I had. Travis and Jeremy were very professional and did a excellent job it was such a pleasure having them in my home. They were very prompt on being on time and very precise on the jobs they did. Allan you should be very proud to have these two young men on your team. Darlene also was such a great help in helping me pick out the colors she did a excellent job couldn't be happier. The whole experience with working with you and your team of experts was more than I could of hoped for. I would highly recommend your company to anyone. "
    Customer Experience:
    Apr 25, 2015
    Jim and Kristi S., Winnetka*, IL
    "Lucas did a fine job, a 10! He is very we organized and handles multi-tasking very well. He is detail orientated, knowledgeable and committed to quality work. We’re glad to speak further with anyone from your organization in order to answer any additional customer satisfaction questions, anytime. Thank you for assigning Lucas to our project! "
    Customer Experience:
    Apr 25, 2015
    Glenn L., Georgetown*, TX
    "There workmanship was by far, stellar. The only comment we have is the mess left behind. They did clean the floors, but many surfaces are still covered with the fine dust from the tear-out. These guys are painter, so it's expected. For services at this price point, though, it would improve the experience if CertaPro were to bring in housekeepers to put the house back to where it was. "
    Customer Experience:
    Apr 25, 2015
    Andie S., Fairview*, TX
    "They were very professional. Karen gave expert advice, when helping us pick out colors. The painters were prompt and did an outstanding job."
    Customer Experience:
    Apr 25, 2015
    Deanna V., Knoxville, TN
    "Crew was very considerate about property and cleaned up well after work was done. Quality of work was excellent.wayne was very professional and entire crew was very friendly."
    Customer Experience:
    Apr 25, 2015
    Susan R., Waukesha*, WI
    "I am very pleased with the process and the completion of the project and will recommend the service to others."
    Customer Experience:
    Apr 25, 2015
    Mike T., Fairfax, VA
    "Estimator and painters were quick and very professional. Very happy with the experience."
    Customer Experience:
    Apr 25, 2015
    Kelly B., Buffalo Grove*, IL
    "There were a couple of areas that I had to fix. One closet was done wrong. "
    Customer Experience:
    Apr 25, 2015
    Bart B., Hilton Head Island*, SC
    "Nice to have someone who was on time for a change."
    Customer Experience:
    Apr 25, 2015
    stanley b., athens, GA
    "The crew did an outstanding job"
    Customer Experience:
    Apr 25, 2015
    Gay N., Lawrenceville*, GA
    "The time, quality of work and overall job was fantastic. Everything that Scott and I discussed when drawing up the estimate was completed. Our house looks beautiful"
    Customer Experience:
    Apr 25, 2015
    Margaret R., Pierce, CO
    "the gentlemen did a excellent job i was very pleased with his work my house looks brand new great work"
    Customer Experience:
    Apr 25, 2015
    Robert and Cathy C., Cary, NC
    "Roberto and his team were very efficient and cordial at all times. Any request we made was always done. They were very careful and very neat. We would be glad to recommend them any time."
    Customer Experience:
    Apr 25, 2015
    Scheryl M., Wake Forest, NC
    "Excellent service!!!"
    Customer Experience:
    Apr 25, 2015
    Melissa M., Lutherville Timoniu, MD
    "Great people! Great job!"
    Customer Experience:
    Apr 25, 2015
    joseph & Tina v., staten island, n.y., NY
    "very professional, courteous and needs responsive crew of workers"
    Customer Experience:
    Apr 25, 2015
    Mike D., Cambridge*, ONT
    "Very fast and thorough. Highly recommended."
    Customer Experience:
    Apr 25, 2015
    and Jim B., Rye*, NH
    "Victor and his crew were great to work with. "
    Customer Experience:
    Apr 25, 2015
    Mary K., Woodcliff Lake*, NJ
    "Carlos and Henry were polite and efficient. They did a great job. They were clean, considerate and quick. "
    Customer Experience:
    Apr 25, 2015
    Dave C., Sacramento, CA
    "Very efficient, friendly, professional"
    Customer Experience:
    Apr 24, 2015
    Susan A., Apple Valley, MN
    "Dennis Merilatt and his whole team including Kate in the office and the two painters doing the entire interior of my townhouse are a rare breed nowadays – true outstanding customer service. Dennis called me back soon after I had emailed me, scheduled an estimate one evening that suited my schedule and arrived exactly when he said he would. He didn’t waste any time answering all my questions and got to work taking measurements, did an estimate and presented me with an offer I couldn’t refuse. They fit me into their schedule within three days, and on the first day, Dennis arrived a few minutes before the 8:00 am start, and the two painters immediately were ready to walk through with him and get started. Dennis called me at the end of the day to give me an update, and day two went just as smoothly. I was so pleased with the results and walked through my house multiple times just admiring it. Dennis suggested the color and I just love it. And when there was a mixup on the address where I sent the check payment, Kate in his office was so nice and worked out a solution that was convenient for me. They actually even said to deduct the cost of a stop check payment from the total, which I did not since I felt the work quality was well worth the cost. I would never hesitate to recommend Dennis and his team. Outstanding!"
    Customer Experience:
    Apr 24, 2015
    Toni W., Fort Worth*, TX
    "My experience with Michael was so very good. He stood by his customer and saw that we were pleased. Thank you, Michael. And, Armando and his men did an excellent job in no time at all. Our thanks to him also. Toni"
    Customer Experience:
    Apr 24, 2015
    Rick & Betty O., Port Washington*, WI
    "Thank you for a wonderful experience, speedy completion of painting our master bedroom with cathedral ceiling"
    Customer Experience:
    Apr 24, 2015
    Debbie L., Austin*, TX
    "Better communication from painters and putting things back where they were moved from"
    Customer Experience:
    Apr 24, 2015
    Leslie M., Verona*, WI
    "The average amount of time it took to return calls was a bit long. Scheduling, however, was quick once I was able to contact someone. The work done was good, overall, and the people who did the work we're friendly and quick. There were a number of edges that were slightly sloppy however, it is somewhat noticeable. They could possibly be touched up, with good results and little additional investment in time. Overall I am pretty satisfied."
    Customer Experience:
    Apr 24, 2015
    Leslie M., Verona*, WI
    "The average amount of time it took to return calls was a bit long. Scheduling, however, was quick once I was able to contact someone. The work done was good, overall, and the people who did the work we're friendly and quick. There were a number of edges that were slightly sloppy however, it is somewhat noticeable. They could possibly be touched up, with good results and little additional investment in time. Overall I am pretty satisfied."
    Customer Experience:
    Apr 24, 2015
    Leslie M., Verona*, WI
    "The average amount of time it took to return calls was a bit long. Scheduling, however, was quick once I was able to contact someone. The work done was good, overall, and the people who did the work we're friendly and quick. There were a number of edges that were slightly sloppy however, it is somewhat noticeable. They could possibly be touched up, with good results and little additional investment in time. Overall I am pretty satisfied."
    Customer Experience:
    Apr 24, 2015
    Leslie M., Verona*, WI
    "The average amount of time it took to return calls was a bit long. Scheduling, however, was quick once I was able to contact someone. The work done was good, overall, and the people who did the work we're friendly and quick. There were a number of edges that were slightly sloppy however, it is somewhat noticeable. They could possibly be touched up, with good results and little additional investment in time. Overall I am pretty satisfied."
    Customer Experience:
    Apr 24, 2015
    Larry K., Overland Park*, KS
    "The crew that you sent were professional in every way. The work was top notch."
    Customer Experience:
    Apr 24, 2015
    Helmut S., New Berlin*, WI
    "Excellent work and I would recommend John and Petro to anyone who needs some painting done. "
    Customer Experience:
    Apr 24, 2015
    Ty J. B., Wharton, TX
    "Overall it was an easy process. "
    Customer Experience:
    Apr 24, 2015
    Martha and Jack S., Boise*, ID
    "They were very good, and we were pleased with them."
    Customer Experience:
    Apr 24, 2015
    Lawrence C., Merrick*, NY
    "Very happy with the results"
    Customer Experience:
    Apr 24, 2015
    Roy S., Littleton*, CO
    "Very professional, finished when they said they would."
    Customer Experience:
    Apr 24, 2015
    Marlene & Joe G., Sussex*, WI
    "Very nice, very professional, and time efficiant. They were great!"
    Customer Experience:
    Apr 24, 2015
    Linda G., Des Moines*, IA
    "Would have been helpful to understand better that painter comes to look at project before he goes to buy the paint. Was concerned he wouldn't finish in one day, but he did. Just seemed like a late start."
    Customer Experience:
    Apr 24, 2015
    Raul R., Tampa*, FL
    "I had the interior and the exterior done. The interior was especially great. The only thing that I didn't like was that the painters had moved patio furniature when they were completing the exterior and they didn't put it back. The job that was completed was excellent though! "
    Customer Experience:
    Apr 24, 2015
    Shirley N., Riverton*, UT
    "They did a great job."
    Customer Experience:
    Apr 24, 2015
    Tony H., Huberheights*, OH
    "They did a great job."
    Customer Experience:
    Apr 24, 2015
    Mike K., Colbert*, WA
    "Really good job, communication and overall great experience."
    Customer Experience:
    Apr 24, 2015
    Donna T., Las Vegas*, NV
    "Victor, our painter, was awesome! The work was done extremely well and our home looks great. We have had a lot of great comments on the job. Thanks to The Williams!!"
    Customer Experience:
    Apr 24, 2015
    Kristen S., Aurora*, CO
    "They were awesome! It was an excellent experience! "
    Customer Experience:
    Apr 24, 2015
    Jim C., Brandywine*, MD
    "I've used them before. They do what they say they're going to do and do a good job."
    Customer Experience:
    Apr 24, 2015
    Ken Z., Henderson, NV
    "It was a very positive experience. They made it very easy and they came under on the price."
    Customer Experience:
    Apr 24, 2015
    Trent P., Calgary*, AB
    "Everything seemed to be done well and on time. All my concerns were addressed. I would recommend them."
    Customer Experience:
    Apr 24, 2015
    Matt H., Chapel Hill*, NC
    "The young woman named charlotte who helped us pick out colors and to do the estimate was great. "
    Customer Experience:
    Apr 24, 2015
    Barry L., White city, SASK
    "Good experience with CertaPro. He is happy with the quote he recieved. ."
    Customer Experience:
    Apr 24, 2015
    Sam M., Avondale*, AZ
    "He is very happy with the service,the painters were on time, and the colours matched perfectly."
    Customer Experience:
    Apr 24, 2015
    Dennis 1., Oregon City, OR
    "There was issue, they forgot to take the paper off the handle in the garage so now it is all jammed. "
    Customer Experience:
    Apr 24, 2015
    Kay P., Chandler*, AZ
    "The painters worked very hard and pulled an extra long day to finish the job. They did a very good job. In fact, I have already recomended them."
    Customer Experience:
    Apr 24, 2015
    Beth B., Beaverton, OR
    "Very professional and this is the 2nd time I've used CertaPro. The work is always great. "
    Customer Experience:
    Apr 24, 2015
    Priscilla H., San Ramon, CA
    "I wasn't made aware of how much stuff (paint dust all over the house)would be created. If I had been told ahead of time, I would have covered my furniture. Also, some paint was torn off the walls when tape was taken and needed repainting."
    Customer Experience:
    Apr 24, 2015
    Laura A., Riverside, CA
    "They did a great job."
    Customer Experience:
    Apr 24, 2015
    Mary G., Mesa*, AZ
    "The team was very careful, proficient, and did an overall great job."
    Customer Experience:
    Apr 24, 2015
    Dottie R., Fountain Hills*, AZ
    "This is the 2nd time i've used CertaPro and I am totally satisfied."
    Customer Experience:

    If you have had a project completed by CertaPro and you have not received either an email or phone call request for information you can call 1-866-213-8291 to give your review to a customer service representative.

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Professional House Painting

CertaPro Painters® is your home painting expert

We are professional painting contractors with an outstanding customer satisfaction and referral rating. That means our future is on display every day — in how we paint every type of house and building: interior, exterior, residential, commercial, office, and condominium.

Call 1-800-689-7271 for a FREE in-home house painting estimate.